Software Updates

Software Updates

Click on the available software updates to learn more about eligibility, what features are included, and how to start the update process.*

Control-IQ Technology

t:slim X2 Insulin Pump

Control-IQ technology automatically adjusts insulin levels based on Dexcom G6 continuous glucose monitoring (CGM) readings to help prevent both highs and lows.

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Basal-IQ Technology

t:slim X2 Insulin Pump

Basal-IQ technology uses Dexcom G6 CGM values to help predict glucose levels 30 minutes ahead and suspend insulin if they are expected to drop below 80 mg/dL.

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Updates for Other Devices

There are no software updates available for the t:flex, t:slim G4, or t:slim insulin pumps. If you are interested in our new updates, contact Customer Support to discuss purchasing our t:slim X2 insulin pump.

Contact Support

System Requirements

You will need administrator rights to install Tandem Device Updater on your laptop or desktop computer, along with an internet connection. Please review all requirements.

Supported Operating Systems

  • Microsoft Windows 11
  • Microsoft Windows 10 (64 bit)
  • Microsoft Windows 8.1 (64 bit)
  • Mac OS Monterey (v.12.x)
  • Mac OS Big Sur (v.11.0.x)
  • Mac OS Catalina (v10.15.x)

Minimum Requirements

  • 1 GB RAM
  • 1 GB of available disk space
  • x86 compatible 1.6 GHz processor
  • USB 1.1 port or later
  • 1024 by 768 pixels resolution