Brittney, diagnosed 2008

Tandem Device Updater

The pump that gets updated, not outdated

Software Updates

Remotely add features on your in-warranty insulin pump without having to purchase a new device*

Diabetes technology evolves at a rapid pace. You need to be able to update the software on your insulin pump at your convenience. Our remote software updates provide eligible pump users access to new features.

How it Works

Access to pump updates is managed through the customer portal. Users can request a new prescription, complete any required training, and check the status of their update.

Access Customer Portal
Updating Software

Available Updates

Learn more about eligibility, what features are included, and how to start the software update process. A desktop or laptop computer and internet connection are required.*

Check Eligibility

Download Updater

After completing any preliminary steps through the customer portal, an email will be sent to you with detailed instructions on how to update your pump. You will need to click buttons to install the Tandem Device Updater on your computer.