Get Started

Your positively different journey starts here

I Want an Insulin Pump

Fill out the online form to start the process of getting a t:slim X2 insulin pump.

Get a Pump

Check My Insurance

Determine your insurance coverage and benefits before ordering a t:slim X2 pump.

Check Now

Prefer Paper?

If you prefer not to submit info through the online form, getting started is still simple.

Download Forms

How it Works

A Tandem representative will contact you within two business days to confirm your information. We will then reach out to your healthcare provider and insurance company to help determine your benefits. When you are ready to order an insulin pump, our insurance verification team will help you through the process and work to get you the lowest out-of-pocket cost. During this process, your representative will provide you with regular status updates.

Pump Specialist


If you have questions or need assistance, please call us at (877) 801‑6901. Our Pump Specialists are available Monday - Friday from 6 am to 5 pm (Pacific).


Mail or Fax Your Paperwork

If you prefer not to submit your information through the online form, getting started is still simple. Just follow the instructions below to mail or fax your information to us. Or you can always call us and our Pump Specialists can take your information over the phone.


Complete and Sign Forms

Download and add your information to both the
 Patient Information Form and Healthcare Questionnaire.


Insurance Information

Send the completed forms and a copy of your insurance card (front and back) via mail or fax to (855) 875-4648.

Patient Information Form